Compliance

Customer Compliance Associate (US)

San Francisco, CA   |   Full Time

Job Location: USA

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner. 


Flutterwave’s Vision

To make it easier for Africans to build global businesses that can make and accept any payment, anywhere from across Africa and around the world.


Flutterwave’s Mission

Simplifying payments for endless possibilities.


About the Customer Compliance Associate Role

Flutterwave is looking for a Customer Compliance Associate. This role will primarily be responsible for ensuring that all Know Your Customer (KYC) processes and procedures are in line with regulatory requirements and determining course of action with Customer Compliance Lead.


Responsibilities include; but not limited to:

  • Review of Merchants KYC documents at the point of onboarding and during the course of the relationship to ensure all KYC documents are in place;
  • Ensure all KYC processes and procedures are in line with regulatory requirements and the guidelines outlined in the Flutterwave’s KYC policy;
  • Conduct customer due diligence;
  • Conduct gap analysis and identify key KYC risks and recommend corresponding mitigants;
  • Provide KYC advisory to other business teams;
  • Assist with other duties as assigned by the Customer Compliance Lead/Chief Compliance Officer.

Skills and attributes for success:

  • Bachelors degree or equivalent experience required;
  • Knowledge in KYC domain with preferably 1.5- 2 years of work experience in KYC related roles;
  • Exceptional attention to detail, very good written and verbal communication skills;
  • Solid analytical skills with experience conducting research and creating reports;
  • Excellent PC proficiency, including MS Office applications;
  • Strong work ethics and able to work in a fast paced environment.
  • Eligibility to work in the US without sponsorship required


Minimum Years of Experience:
2
 

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